Colorado Court Help, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and eviction document preparation service ("Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We collect several types of information to provide and improve our Service:
Account Information
Property and Tenant Information
Payment Information
Usage Data
Uploaded Documents
We use the information we collect for the following purposes:
Providing the Service
Communication
Improving the Service
Legal Compliance
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
Business Transfers If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent We may share your information for other purposes with your explicit consent.
We implement appropriate technical and organizational measures to protect your information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your information for as long as necessary to:
Account Data: Retained while your account is active and for a reasonable period after account deletion to comply with legal requirements.
Workflow Data: Property and tenant information is retained while your account is active. You may request deletion of specific workflows.
Generated Documents: Stored in your account for your access. Deleted upon account termination or upon request.
Payment Records: Transaction records are retained as required for tax and legal compliance (typically 7 years).
Depending on your location, you may have certain rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct inaccurate information through your account settings or by contacting us.
Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
Data Portability: You can request your data in a portable format.
Opt-Out: You can opt out of non-essential communications by updating your preferences or clicking "unsubscribe" in emails.
California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to request deletion.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We use cookies and similar technologies to:
Essential Cookies: Required for the Service to function (e.g., authentication, session management).
Analytics: We may use analytics tools to understand how users interact with our Service. This helps us improve functionality and user experience.
You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features of the Service.
Our Service integrates with third-party services that have their own privacy policies:
We encourage you to review the privacy policies of these services. We are not responsible for their privacy practices.
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.
If you believe we have collected information from a child under 18, please contact us at [email protected].
We may update this Privacy Policy from time to time. When we make changes, we will:
Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Colorado Court Help, LLC Denver, Colorado
We will respond to your inquiry within a reasonable timeframe.